Many of you already know this or have encountered it coming into the salon, but we increased our prices over the new year. Below is the contents of the letter that has been posted in our lobby:
To our very loyal and loved clients,
I, Angela Katie Stamatelos, and the team members of Serenity Paws, want to make sure every client is fully taken care of and your needs are met when you walk into our facility and when you leave.
As an individual who has had to overcome severe hardships and poverty, I am EXTREMELY sensitive to the needs of different families, and to our cost of running the business at a fair price to you. I am also aware that there are some who find the cost of grooming to be a difficult expense to budget.
It has been 2 years since we have increased our prices. In the meantime, Serenity Paws has endured 2 years of cost increases; from wages and increased rent to our suppliers, utilities, insurances, and other general costs of the service.
Starting January 1st, 2018, we will be raising our price $5.00 on every pet. This will help us continue to give you the best care while affording the cost of doing business. It allows us to take care of our clients and employees in the most respectable way and with the highest of standards.
If you or someone you know needs assistance, or you are someone who can offer assistance to those who need a little help with the grooming expense…please ask for Katie Stamatelos or inform any member of our staff.
We can help.
Thank you all for being such a huge part of this business and making it what it is today.
We are HONORED to serve you with an AMAZING team of stylists.
God Bless you all!